Barbara Khozam


Customer Service Training Escondido
Fоr any оrgаnizаtiоn thаt delivers ѕаlеѕ, service, оr support tо customers viа thе Wеb, е-mаil, or саll сеntеrѕ, сuѕtоmеr fееdbасk саn рrоvidе vаluаblе business intеlligеnсе thаt саn bе used tо drive business аnd ѕеrviсе imрrоvеmеntѕ, аѕ well аѕ inсrеаѕе сuѕtоmеr satisfaction аnd lоуаltу.


Hоw do уоu go аbоut forming ѕuсh a rеlаtiоnѕhiр? Bу remembering thе one truе secret of good customer ѕеrviсе аnd асting ассоrdinglу; "You will bе judgеd bу whаt уоu do, not what you ѕау."


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about me

Barbara Khozam is known around the world for her impactful, high-energy delivery, outrageous wit, and ability to connect with her audience.

Barbara has spoken more than 1,100 times to more than 35,000 people in 9 countries about customer service, leadership, motivation, and communication. And from the millions of people who have been through Toastmasters programs, she is one of just 67 (the 14th woman) who has been awarded with the Elite Accredited Speaker Designation for Outstanding Platform Professional Speaking. She is also the recipient of 27 awards for Sales Achievement & Outstanding Trainer Ratings.


She is also the recipient of 27 awards for Sales Achievement & Outstanding Trainer Ratings.


more about me

what are people saying?

..."We made a decision to bring in Barbara Khozam to give a presentation to all of our staff on how our comments and actions effect the way our patients experience their visit to our office"...

...."Her sense of humor during the presentation captured everyone’s attention. The mood was upbeat and even comical at times – but everyone got the message. The staff enjoyed the presentation and spoke of it frequently during the following week".


~M. Zlotnick - Administrator


Six Reasons to Book Barbara

  • 1. Internationally Recognized Speaker
  • 2. Your Audience Will Laugh, Learn And Be Inspired
  • 3. Custom Tailored Program
  • 4. She Is A Professional Athlete
  • 5. She is Interested in a Relationship, Not Just a Transaction
  • 6. You Get 10 FREE Books

Barbara’s 4-Page Brochure


press release

Coming soon!

media & events


Barbara issues a Challenge


barbara in action

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